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Feature Stories

  • RPA: A Touchstone To Overcoming Legacy Issues?

    Tech Mahindra and AB+F brought together banks and financial services executives to discuss the role of technologies such as artificial and design intelligence in transforming the back office and delivering a better customer experience.[more]

  • Leaders Lecture: Vaughn Richtor, ING Direct

    In one of his final speeches before retiring as CEO of ING Direct, Vaughn Richtor, reflects on building a sustainable business, working towards a common purpose and customer advocacy. Below is an edited transcript of his speech to an AB+F Randstad Le[more]

  • Maximising The Value Of Data And Analytics

    Oracle and AB+F last month brought together a number of industry experts to discuss how to achieve better customer outcomes through analytics and data management.[more]

By the Numbers

€6.0 bn French banking giant BNP Paribas has reported a net income attributable to equity holders of €6.0 billion for the 2011 financial year, down 22.9 per cent on 2010.

From the Back Page

Americans choke on $1 coin stockpile

The UK newspaper The Telegraph reported recently that a mountain of 1.2 billion dollar coins is sitting unused in US government vaults because the American public is so attached to the traditional dollar bill. The US Mint has been producing vast numbers of the gold-coloured coins after being ordered to do so by Congress in 2005.

American taxpayers could save $500 million (A$524m) a year if they switched from paper dollars, which wear out quickly and must be replaced, to the more durable metal version, according to  the US government accountability office.

Yet demand from banks for the coins has been so low that US$1.2 billion worth – which cost US$300 million to manufacture – are sitting in storage, an investigation by National Public Radio found.

According to The Telegraph, opinion polls show that three-quarters of the American public say they would prefer to carry on using the paper dollar bill, affectionately known as the “greenback”, which celebrates its 150th birthday next year.


Comment: AB+F Blog

Two early for reform celebration: The one-year anniversary of the Dodd-Frank Wall Street Reform and Consumer Protection Act passing into law rolled quietly by last month... [more]

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